Testimonials

Patricia P. Homeadvisor review

Gavin is wonderful to work with, knows his pool stuff for sure. I have hired him on a weekly basis and very happy I did, even through the winter he would come and check the hot tub. Will continue to use this company for a long time to come.
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Jerry and Elizabeth

Hi Gavin you were very kind to us and we’d like to buy you lunch! Two weeks ago my husband Jerry called you about a problem with our spa. The low speed pump was running constantly and the heater was having difficulty keeping the water hot. You had him check some settings using the buttons on the top panel. Turns out that when the spa was cleaned recently buttons got pushed in the wrong order causing the issue. You talked him through re-setting the filter timing schedule and the spa has worked perfectly since. It is rare that a busy tradesman would take the time with a customer to resolve the issue by phone, rather than schedule a service appointment. You are a true professional and we will always recommend you. Thanks again Jerry and Elizabeth
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Leann H. Athol, Id. Homeadvisor review

The name is accurate Integrity. The phone was answered when I called. An appointment was scheduled for 2 business days later. Gavin arrived on time, was very professional and honest. He worked efficiently and cost was very reasonable. A rare find these days!
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Rick Hayden, Id

Gavin you did a great job and thank you for all your hard work, I was in the spa last night.
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Ted Tedmon Schwietzer Mtn Idaho

Hi Gavin I just wanted to thank you for the superb, friendly, and professional work you performed on Saturday morning of labor day weekend. Finding out that our hot tub at Schweitzer wouldn’t start after refilling it after the summer break, I called on Friday afternoon assuming our family wouldn’t be able to use it over the holiday. Your offer to drive up the very next morning came as a very pleasant surprise. You fixed it quickly and at a very reasonable price. I’ll definitely recommend Integrity to all my neighbors here on the mountain. Thanks! Ted
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Doug Priest River, Id

I bought a house with a spa that wasn’t working and had a big leak. I didn’t want to buy a new one for $8000 so I hired Gavin to fix it. He came all the way out to Priest River and got my spa running for a fair price. Thank you
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Brett Spokane Valley

Gavin came out and replaced my pool heater at half the cost of his competitor! He got it done quickly so I was able to close escrow on time. I highly recommend him and wish I would have found him sooner!
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Ed and Judy Spokane

Gavin did a great job restoring our old hot tub with a new control system and spa cover. We highly recommend him!
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Robin H. Spokane Valley

I was getting ready to close escrow on my house and my spa broke. I needed Gavin quick to be able to close escrow on time. He came out after hours and replaced my pump in an hour! Thank you Gavin!
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Hartley S. CDA

I have dealt with a lot of really bad spa guys in the area and it was great to finally find a good one! I will definitely be using Gavin for all my spa repairs.
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Doug E. Spokane,Wa.

My spa had frozen and had a big leak and was tripping the breaker. Gavin came right out and replaced my cracked heater on the spot. Very affordable and he’s got my business!
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Dave Heybright

Great Service! Gavin was friendly and the prices were reasonable. He helped explain what the problem was and why the water was difficult to keep in balance this summer. Next time we have an issue they will be our first call.
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Pat Pardue

Quick response, honest service. I called this company blindly based on Google search results. To my relief it was a positive experience that has cured my spa ailments. The response time was quick from initial call and even a return trip. I never felt pressured into buying/repairing anything not necessary. It’s hard to find reliable & honest service – but I believe this company is it. Thanks, Gavin, for a painless repair and look forward to future business – shall the need arise.
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Paul Mclean

Another Great Job!! Once again Gavin came to the rescue!! Solving an issue between my spa motor and heater. I’d turn the system on but it would start and then stop every few seconds. He figured it out and we are lovin’ soaking in the hot tub looking at the stars again!!
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Tracy Taylor

I have used them many times over the last several years. Most recently they ordered a custom cover and cover operator (arm) for my hot tub. The staff called as soon as it arrived and it fits like a glove. I always recommend them to friends and family that have a pool or spa..
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208-659-6773 | Hours: M-F 8-5:30